Last updated: September, 18th 2023
At PRWire, we are committed to facilitating a platform where various users can distribute and explore press releases responsibly. Below is our refund policy, which has been crafted keeping in line with our dedication to promoting respectful and responsible content dissemination:
Once a press release has been approved and published through our distribution channels, we cannot offer a refund, as resources have been utilized to distribute the content across various platforms.
You are eligible for a refund in the following circumstance:
- Content Non-Approval: If your press release content promotes hate speech, harassment, violence, or any form of harmful information that goes against our content guidelines, it will not be approved for publishing. In such cases, you will be entitled to a full refund.
If your press release falls into the category mentioned above, here is how you can initiate the refund process:
- Notification: You will be notified via email if your content is not approved.
- Refund Request: Upon receipt of the non-approval notification, you are required to submit a refund request within 7 days. Please email us with your refund request along with the relevant press release details.
- Refund Approval: After reviewing your refund request, if it is deemed valid, we will initiate the refund process.
- Refund Method: All refunds will be processed through PayPal, the payment gateway utilized during the initial payment.
Upon approval of the refund request, please allow up to 14 working days for the refund to be processed and reflected in your account.
If you have any questions or concerns regarding our refund policy, please feel free to contact us